Our regular Customer Day is an event for sharing information and ideas with our customers. It will take place for the 10th time this year: on
5 November 2025, combining a live event at the Wetzlar Stadthalle with a digital stream.
As in previous years, the event will be hosted by mbi employees and customers who use WINPACCS within their organisations.
You will receive information on current and planned WINPACCS innovations, and have the opportunity to ask questions and make requests. You can also network with other WINPACCS users.
Once again, this year's event will be a mixture of exciting presentations, practical workshops and inspiring discussions!
The presentations will be held in English or German. For on-site attendants, we provide English subtitles for presentations held in German. As a stream participant, you can choose the language in which you would like to view the subtitles. The languages available are German, English, French, Spanish.
Time | Title |
08:30-09:00 | Registration |
09:00-09:10 | Welcome Livestream |
09:10-09:40 | Introduction of speakers Livestream |
09:40-10:15 | New and improved features and services in WINPACCS in 2025 Livestream |
10:15-10:45 | Coffee break |
10:45-11:30 | Preview – What is coming next? What extensions of WINPACCS are planned? Livestream |
11:30-11:45 | Coffee break |
11:45-12:30 | Workshops: Session I Livestream 01: Presentation of the new functions and improvements in the WINPACCS Partnerbook 02: Project controlling in practice - insights from Ukraine Kostiantyn Nenakhov, Head of Administration/Finance, Help – Hilfe zur Selbsthilfe e. V. |
12:30-13:30 | Lunch break |
13:30-14:15 | Workshops: Session II Livestream 03: Live demonstration of the current development status of WINPACCS Financial accounting for Branches 04: Use of AI in WINPACCS |
14:15-14:45 | Coffee break |
14:45-15:30 | Workshops: Session III Livestream 05: Practical insights into the WINPACCS Programme Management Gabriele Kleinen-Rätz, Team lead project accounting at DGRV – Deutscher Genossenschafts- und Raiffeisenverband e.V. | Dierk Rink, Senior Adviser , mbi GmbH 06: Management Dashboards with WINPACCS APIs & Power BI Stephan Krämer, Executive Director, Vision Hope International e.V. | Jan Benold, Head of WINPACCS Development |
15:30-16:00 | WINPACCS Q&A – Ask the experts Livestream |
from 16:00 | Open End, Networking |
Subject to change and additions.
You are invited to the welcome event at our Wetzlar location from 4:00 pm. At 4:30 pm, an entertaining costume tour called 'Stadtgespräch bei Nacht' will start there, taking you through Wetzlar's old town. From 6:00 pm, we will conclude the evening with a relaxed dinner at the Palais restaurant in Wetzlar.
We look forward to your participation and to engaging in personal dialogue in a pleasant atmosphere!
In our picture gallery you will find more pictures of the WINPACCS Customer Day 2024.
Located in the heart of the state Hessen in central Germany, Wetzlar straddles the river Lahn a mere 30 miles north of Frankfurt. Having been an economic and cultural hub of the region since medieval times, it is now most famous for its optics industry and its association with German national poet Johann Wolfgang von Goethe. With a population of just over 50,000 people, Wetzlar remains a favourite among visitors attracted not just by its historic old town and cathedral, but also its beautiful surroundings along the Lahn valley.
For more details, visit Wetzlar at www.wetzlar.de and www.wetzlar-kongress.de.
The WINPACCS Customer day will take place in the conference rooms of Wetzlarer Hof hotel and the nearby town hall Stadthalle. With its stunning view of the old town and inviting atmosphere, this venue is the perfect place to host the classic WINPACCS event. Bright rooms, modern equipment and the unique location are sure to make this a memorable day for all participants.
Find out more about Hotel Wetzlarer Hof and Stadthalle Wetzlar.
Arriving by car
Given its proximity to the A45 motorway and B49 highway, the venue can be easily reached by car from any direction.
The address is Brühlsbachstraße 2b, 35578 Wetzlar. There is a car park on the premises.
Arriving by public transportation
There are direct trains to Wetzlar station from Frankfurt, Marburg, Giessen, Limburg and Siegen.
From there, bus number 11 or 12 will take you to the Stadthalle in under ten minutes.
Airport transfer
Frankfurt am Main International Airport (FRA) is only a 90 minute train ride away from Wetzlar. There are several connections every hour.
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