The WINPACCS support team will provide quick and uncomplicated solutions for technical inquiries or questions with regard to content, e.g. by using skype or remote maintenance if necessary. WINPACCS support is available Monday to Friday from 09:00 a.m. to 17:00 p.m. CET.
Invoicing will be based on actual time expended.
In Addition, we offer to assist you in building your own support team, which will be the first line of contact for your staff working on the projects.