In this webinar, we will show you how you can act as the central contact person for WINPACCS within your organisation. We will provide you with practical, proven approaches and guide you step by step through the process of building an internal WINPACCS support team. We will also explain which support tasks you can easily handle yourself and where our team will be happy to assist you further.

In the webinar we will show you:

• The WINPACCS Support Team – who we are and how we support you
• An overview of our support services
• Prerequisites and processes that are important for smooth support
• Available materials to help you in your work
• How know‑how can be built and maintained in the long term
• Best practices
• Tips for conducting remote support